Policies

Refund-policy

As a customer you have 14 days to return your order after you received it.

You have the right to open the package and check the contents but the product must be returned unused, in it's original state. 

Shipping costs will not be refunded, unless there was a mistake with your order caused by us.

Before you return your order: please e-mail us first, so we can help you out.

Always ship with track and trace code!

(Please note that SALE items cannot be returned.)

 

Shipping-policy

Please allow 1-5 business days to process orders. Shipping for domestic orders normally takes 1-4 days, international shipments are different for every region. We are not responsible for any lost or stolen packages. 

As soon as your order has been shipped, you will receive an email with a track & trace code, which you can use to track the shipment.

If your order is a PRE-ORDER item, shipping may take longer as all PRE-ORDER items are made especially for you to your desired size. Which means they are NOT stock-items.

If there are any further questions about the shipment, do not hesitate to contact me by email.